RV Warranty Forever

Dodd RV - Customer Testimonials

Salesperson- Robert Christian- his usual great personality and friendliness, very helpful

Business Manager- Jennifer- Wonderful and helpful in every way, a truly great lady, thanks

Parts- Wilson Box- outstanding in the way he knows what is needed

Service- Stacey- Was really on the ball. Should a real friendly and willingness to help and do all she could

Overall impression- everyone was very courteous ,friendly, knowledgeable and answered all our questions

Did we exceed your expectations- yes, by the outstanding job Dave did on our walk thru, by explaining everything and answering our questions

How would you describe your purchase to a friend- Dodd will treat you right. Very friendly and great people to work with. They will help you in any way they can.

Richard and Patricia from NC
Sales Person: Robert- Friendly, helpful and courteous

Business Manager: Jennifer- Friendly and courteous

Service: Steve- great guy to work with/ learn about our new camper

Overall impression: Dodd is a family oriented business. Great to deal with, answered all our questions. Happy to show what they have on the lot. Didn't hurry us even at closing time.

Did we exceed your expectations in any way? YES, very patient, not a hurry up and buy something kind of place

How would you describe your purchase to a friend? Go see Dodd RV in Portsmouth, good selection on the lot, friendly folks to guide you through the process

What do you think Dodd RV could change to improve the buying experience? Give them away? just kidding, maybe one late night for working folks

Clay and Charlene, Va. Beach,Va

Clay and Charlene
Sales Person: Robert- we really enjoyed Robert, was not pushy, took his time with us

Business Manager: Jennifer-very efficient and organized

Parts: Wilson- very helpful with start up

Service: Dave- very knowledgeable about our trailer

Overall impression:nice experience

Did we exceed your expectations in any way? YES,pleased with lifetime warranty

How would you describe your purchase to a friend? no pressure

What do you think Dodd RV could change to improve the buying experience? no suggestions

William, Va Beach, Va

William
SALESPERSON: CHRISTINA- GREAT!! ONCE INFORMED ON WHAT WE WERE LOOKING FOR SHE FOCUSED ON IT AND MADE IT HAPPEN.

BUSINESS MANAGER: JENNIFER- VERY PROFESSIONAL AND FRIENDLY

OVERALL IMPRESSION: A+ OUTSTANDING CREW!! MADE US FEEL AT HOME. I HAVE AND WILL RECOMMEND THEM TO FRIENDS LOOKING TO PURCHASE AN RV!! WORTH THE DRIVE!!

DID WE EXCEED YOUR EXPECTATIONS IN ANY WAY: WAS VERY PLEASED WITH THE TIME TAKEN TO GO OVER THE TRAVEL TRAILER. THE ATMOSPHERE WAS RELAXED AND GENUINE.

THE BLACKWELL'S

CHESTER, VA

William from VA
Salesperson: Christy- Great to work with. Undrstands product. Great follow through and follow up



Jenn- Will find a way to make the deal happen. Great to work with



Service: Eddie- Great day. Took as much time as we needed



Overall Impression: Couldn't be better



Did we exceed your expectations in any way? Yes Most don't pay attenttion to details and few operate with a sense of humor



How would you describe your purchase to a friend? Great place, great people. Family owned



What do you think Dodd RV chould change to improve the buying experience? Nothing

Carl
 On behalf of the Foodbank of Southeastern Virginia, I wanted to thank you for providing the use of an RV during our recent Mayflower Marathon event. This may seem like a small favor to some, but to us, it was enormously important and helpful both for the safeguarding of the funds we collected during Mayflower as well as for our piece of mind as we counted the money in order to provide updates on the progress of our donations throughout the event.



Earlier in the month, I was extremely nervous about not having a safe place to count and store the money throughout the weekend. I was elated when Dave Taylor told us that Dodd’s RV would allow us to borrow a vehicle!



We appreciate the support that you provided during this very important event Mayflower Marathon is our biggest food and fund drive of the year.



Thank you so much for your help!

Food Bank
Salesperson: Christy - she had all the right answers



Business manager: Jennifer- straight forward -just like it should be



Parts: Cathi- She worked hard to find all the accesories we needed at the best price. She did not try to push the most expensive items but focused on quality and dependablity



Service- Stacey, Eddie and Sebastian- The walk through was through and not rushed (eddie) the cleaning exceeded our expectations (sebatian) Stacey was very helpful with helping us decide what accessories were needed she worked well with Cathi, also kept us updated on all work



Overall Impression: Great Experience. Looking forward to attending the 2013 Rally!!



Did We exceed your expectations in any way? Yes, Prior to our purchase and before we ever visited in person, i tried to get work done on my Motorhome and couldn't find any place to do the work. He called Dodd RV and spoke to Cathi who recommended the right place. She went over and above what she had to do and i wasn't even a regular customer at that point.



What do you think Dodd Rv could change to improve the buying experience? Nothing, It was pleasant from the begining to the end. Everyone seamed to work as a team and had our best interest in mind


Jerry from VA
Everything was great



Did we exceed your expections in any way- Yes ,RV was ready and i expected the process might take alot longer than it did. Thanks



I would recommend you to my friends

Robert from VA
Christina: excellent follow up, great and consistent, timely communication,extremely helpful, willing to go the extra mile, will recommend highly, excellent customer service



Jennifer: Very helpful. We appreciate you making our situation right



Steve: Very helpful and informative



Did we exceed your expectations in any way? Yes! Christina has excellent skills- excellent follow-up and follow through



How would you describe your purchase to a friend? Customer focused,timely,informative and helpful




Lawrence and Frances from VA
Christina- Conscientious and helpful



Jennifer- We were apprehensive by nature but Jennifer made us very happy in the end



Bobby and Wilson- Between them they answered all our questions



Overall- Very Pleased

Charles and Elizabeth
Salesperson: Christina

Excellent Job!! Great Folks "Love my RV" Took 7 people to Raleigh,NC, next Chigago, GA, Mich, ect.. See ya Love Herman


Herman
Sales: Christina -Outstanding

Business Manager: Jennifer- Outstanding

Parts: Outstanding

Service: Wilson -Outstanding

Overall Impression: Outstanding

How would you explain your purchase to a friend: Quick and trouble free


Felix from VA
ROBERT- HAD A GREAT PERSONALITY, WILLING TO WORK THE DEAL WITH MY TRADE.

JENNIFER- WAS A PLEASURE DOING BUSINESS WITH

WILSON-KNOWLEDGABLE

DODD RV EXCEEDED MY EXPECTATIONS!! SOMEONE FINELY HAD THE CLASS C I WANTED ON THE LOT!

DON'T CHANGE ANYTHING-DON'T TRY TO FIX SOMETHING THAT ISN'T BROKE!

LOU
CHRISTINA- NICE LADY

JENNIFER- EFFICIENT

PARTS- EVERYTIME I WANTED SOMETHING IT WAS THERE

BOBBY- WAS A SMART GUY

OVERALL IMPRESSION-SATISFIED

GOT A BETTER TRAILER THAN WHAT I HAD!!

WILLIAM AND TERI
Christina did a wonderful job, was very helpful and friendly, Jennifer made signing the paperwork easy and painless. Dodd's wonderful customer service was the reason we bought from you. We had been looking for a little while and shopping around at other dealers but Dodd's made us feel you wanted our business and took the time to answer all our questions. They exceeded our expectations!! We would describe our purchase as a smooth process and they were willing to help and answer any questions!!
Terry and Michelle
Christina was very nice,prompt with responding to questions via email, Ms Dodd-Moore was very informative and professional, the coffee was awesome! The purchase was fast and friendly
John and Bethany
Scott Hudgins was a laid back no pressure sales man and knowledgable of our RV, Jamie Dodd was detail oriented, serious but not too serious-which is good, Crystal in parts was nice, Our service tech that showed us how to work our RV was nice and knowledgable. I just love my "Wolf Pup" my little "playhouse" on wheels!!
Elswicks
Robert was very helpful and made our experience a great one,Jennifer Dodd-Moore was friendly and informative,, Very pleased overall, Everyone was friendly and helpful, and made us informed even after our purchase!!
Shawn and Nancy
Thank you to Jamie and the Dodd Team for putting on another great Rally. We enjoyed it very much and look forward to it every year. It seems to get better and better every year!
Wallace and Nancy
We love the travel trailer that we purchased from Dodd RV. The price you gave us was great, and it fits our needs very well. Also impressive, is the friendliness of your co-workers. They are knowledgeable and very helpful. My wife and I will promote your company when ever we have the opportunity. Again, Thanks a million for the RV show complimentary ticket.
Ron
 We Would like to Thank you for Donating the trailer for Taylor to have a place to stay during "The knees in the breeze" Benefit. Your kindness is truly appreciated.

With sincere Thanks

The Duke Family

Duke
We enjoyed the process, it wasn't long and drawn out. Everyone was great. We love our new camper and would recommend Dodd RV to our friends.
William and Tammy
Who was your Sales person? Christy, was willing to see us on her day off- Great service



Overall Impression: Pleasure to do business with



Did we exceed your expectations in any way? YES How?

Went out of her way to meet our needs



How would you describe your purchase to a friend?

Easy

Jim and Barb
to all the great people of Dodd RV

I saw the rest and bought from the best!!! Thanks to all

George
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